IT Outsourcing

[pliXos]

We all are aware of the term IT Outsourcing. Till date many companies have enjoyed the fruits of this vast market. However it does not always gives the same result. This can be due to many reasons. One of them being the choice of right software service providers. How can companies be sure if they have chosen the right partner or not in case of IT Outsourcing.

[Tom Spencer]

Hi PliXos,

Good question. This article may help you: How to Choose the Right IT Outsourcing Provider.

[Chen Cao]

Hello, just a few quick pieces to supplement Tom's article:

1) companies would prepare RFPs (i.e., request for proposal) to detail their services requirements in need

2) companies would source and invite vendors with RFQs (i.e., request for quotation) to match the capabilities

3) companies would escalate part of their IT systems and further testify technological capabilities of selected vendors

4) companies would formulate a platform for bidding among the qualified vendors often succeed in the final stage

5) companies and vendors draft the service contracts and commit the terms and legal issues on payments and confidentiality

6) companies manage the relationship of the incumbent vendors and alternate vendors to ensure business-as-usual continuity and avoid disruption

The stated above is a general life cycle of IT outsourcing management on the shoes of CIO and other departments. It is a collaborative effort.