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Capgemini is planning a new global service line called ‘Digital Customer Experience’ (DCX). This will consolidate Capgemini's existing digital resources and capabilities with the aim of enabling companies to deliver a seamless multi-channel digital experience to their customers. Simon Short, Head of the Digital Customer Experience Global Service Line at Capgemini, stated that DCX will enable companies to create a “meaningful experience for their customers”. For more details, read the full article.