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Marketing

The New Math: Customer Contribution Not Long Term Value

For over a decade, the Customer Lifetime Value to Customer Acquisition Cost ratio (LTV:CAC) has served as the North Star for growth-focused businesses. The commonly accepted benchmark is to maintain an LTV:CAC ratio of at least 3:1, meaning companies should earn three dollars for every dollar spent acquiring customers. But in 2025, this fundamental framework […]

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Interviews

Case Math

(Source: Flickr) In this post we outline some mathematical concepts that may prove useful for solving consulting case questions. 1. Break Even Analysis: Relevant when trying to decide whether to launch a new product or invest in a project with high fixed costs. 2. Customer Lifetime Value: Customer lifetime value is a prediction of the entire future […]