Tag: McKinsey Quarterly

Are you doing something remarkable?

Post author By Tom Spencer
Post date April 3, 2011
2 Comments on Are you doing something remarkable?

Loyal customers provide repeat business. Do something remarkable, and they will spread the word CUSTOMER loyalty is an important asset for any business for two reasons. Firstly, loyal customers will give you repeat business, to quote Tom Peters “all business success rests on something labelled a sale”. Secondly, and more importantly, loyal customers are the people who […]

Tags consulting, customer loyalty, marketing, McKinsey, McKinsey Quarterly, remarkable, sales

Frameworks

GE-McKinsey 9-Box Matrix

The GE-McKinsey 9-Box Matrix offers any decentralised corporation with multiple business units a systematic approach to help it decide where to invest its cash IN SEPTEMBER 2008, the McKinsey Quarterly published an interactive audio presentation on the GE-McKinsey 9-Box Matrix. An outline of this framework is provided below. 1. Background The 9-Box Matrix follows in […]

Tags 9-Box Matrix, business unit, competitive advantage, consulting, consulting framework, Consulting Frameworks, GE, GE-mckinsey, industry attractiveness, Investing, Kevin Coyle, McKinsey, McKinsey Quarterly