Embedded finance, the integration of financial services within non-financial platforms, is transforming how consumers interact with money. According to a 2024 McKinsey report, embedded finance revenues in Europe could exceed €100 billion by 2030. For online retailers, it presents a massive opportunity to increase revenue, loyalty, and customer satisfaction. Rather than sending customers to a bank, […]
Tag: customer loyalty
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Some People Will Get it
And Some Won’t FOR those of you who missed it, we made a small typo on the previous post. Instead of writing “weigh your options” we wrote “way your options”. Kind of embarrassing … especially given the painstaking hours that we spend trying to make each post perfect. Thankfully, many of you were good enough […]
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Are you doing something remarkable?
Loyal customers provide repeat business. Do something remarkable, and they will spread the word CUSTOMER loyalty is an important asset for any business for two reasons. Firstly, loyal customers will give you repeat business, to quote Tom Peters “all business success rests on something labelled a sale”. Secondly, and more importantly, loyal customers are the people who […]